How to Navigate this Connected World

By Radhika Sarang,Director of Global Consumer Product Marketing at McAfee.

By Radhika Sarang,Director of Global Consumer Product Marketing at McAfee.

This blog was written in collaboration with Kishore Jotwani, Sr. Director of Marketing & Business Development for Intel’s Wireless Consumer Infrastructure Platforms and Bill Zhou, VP of product management, ARRIS. 

Doors locked, windows shut, and alarm set. I should be safe… right?

The Internet of Things (IoT) is an ever-growing force that makes my everyday life easier. With real-world applications aplenty, I can’t imagine my life without IoT devices. Fitness wearables allow me to stay on track with my health goals, smart home security cameras keep my family and home safe, and even my smart oven helps me step up my cooking skills.

Unfortunately, as with anything else, there are two sides to this coin. Highlighted events over the past year have shown us that IoT devices, if not properly secured, can be vulnerable to attacks. In October of 2016,  the Dyn DDoS attack leveraged, and infected, countless connected devices to shut down several popular sites, like Spotify and Twitter. Similarly, the Mirai malware used vulnerable IoT devices, forming them into a botnet army, to stake its claim.

Now more than ever, it’s clear we live in an interconnected world, in which our homes present new opportunities for entry—and I don’t mean breaking a window. Instead of only having to worry about a physical break-in, we’re faced with the threat of a cyber break-in—one that aims to compromise connected home gadgets, and personal data to boot.

I use connected devices to help make my life easier and streamline everyday processes, but without proper security, I’m left as a sitting duck. Also, with the growing number of IoT devices in my home, they’re all competing for network bandwidth and slow down my network speed.

So, what can you do to keep your home, and your family’s data and devices secure without sacrificing network speed?

The most important thing to note is that cybercriminals rely on the assumption that we, as consumers, won’t be proactive when it comes to properly locking down our smart home devices, and the accounts connected to them.

By following these tips, you can stay proactive and beat cybercriminals at their own game:

  • Stay updated: Do your research on smart home devices, and choose the most secure one you can get your hands on. Also, always keep your devices’ software up to date to practice optimal security.
  • Change it up: If you purchase a new, connected device for your home, change the default password right away. Need some help creating a secure login for it? We’ve got you covered.
  • Safety first: Implement a solution that keeps all your smart home devices secure. For an extra layer of security, you can onboard two different routers for your home, dedicating one specifically to your IoT devices. Having one network for your connected devices and another for your other personal devices (laptop and mobile) is considered a best practice. That way, if a hacker gains access of one network, your devices on the other network are safe.
  • Have a one-stop shop: Look for a solution that offers protection at the home network level, like ARRIS Secure Home Internet by McAfee®, now available in the ARRIS SURFboard SBG7580-AC gateway. Because this solution is directly embedded in the gateway, it automatically protects your connected gadgets, without slowing down your network speed.

Remember, cybercriminals are expecting us to slip up with security, so it’s important to stay on top of it. Stay informed on smart home protection best practices, and show those hackers who’s boss!

Interested in learning more about mobile security tips and trends? Follow @McAfee_Home on Twitter, and like us on Facebook.

DATA CENTER OPTIONS: MOVING THE CLOUD TO THE EDGE

By Rich Soucie Vice President, Cloud & Enterprise Global Managed Services at ARRIS

By Rich Soucie Vice President, Cloud & Enterprise Global Managed Services at ARRIS

Hyperscalers and other cloud service providers, like Amazon, Facebook and Uber, with their millions of servers apiece, are constantly in search of new ways to grow and scale.  Over the past five years the number of internet users has grown at a rate of more than ten new user per second! And today’s internet currently transmits over 47,000 Gigabytes of traffic every second! In order to meet mounting network demand from internet and social economies, and deliver fast, reliable service, these global network operators are increasingly shifting computing, application, and content resources closer to local markets.

This shift opens up two major opportunity areas: adaptation of existing telco central office infrastructure and the rapid integration of co-location or interconnect facilities into cloud-based networks. Both have the net effect of making application and platform service delivery easier to activate for customers.

The central office’s classic architecture is ideal for minimizing CAPEX and maximizing real estate usage and through its redundant HVAC, NEBS compliance and substantial peering to larger carriers and routes. And with close to 20,000 central offices in the U.S. alone, this option offers many pathways for shifting infrastructure closer to the edge.

Additionally, today’s software defined networks and distributed computing architectures are simpler to implement—making it easier to turn up capacity and application services.   If providers leverage existing interconnection facilities with the right power utilization effectiveness mix, they can accelerate applications and aggregate traffic, funneling data efficiently into collection and analytics systems.

ARRIS’s broad portfolio of cloud, data center, and fiber-centric solutions is uniquely positioned to help providers re-architect smaller central offices and interconnect facilities into highly-effective data centers at scale and at the right cost. We’ve helped bring over 400 data centers and over 100,000 km of fiber online.  For more information, reach out to us here.

ARRIS @ The Independent Show 2017

Picture1This week, ARRIS will be in Indianapolis to showcase our vision for the next era of cable video experiences and gigabit services at NCTC’s Independent Show.  We’ll highlight our latest portfolio solutions for delivering experiences like Gigabit speeds, UltraHD, and the Wi-Fi™ Connected Home.

We also have three announcements related to the technology we’re demonstrating at the show: 1.) Our Carrier-Class Wi-Fi solution for Mediacom to deliver advanced wireless services beyond the home. 2.) Our advanced set-top portfolio providing TiVo experience; supports the NCTC VU-IT! program 3.) Espial Introduces Elevate IPTV.

Be sure to visit us at Booth #301 in the Indiana Convention Center and follow us on Twitter @ARRIS for more from NCTC’s Independent Show!

ARRIS SPEAKS @ ANGA COM 2017

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The conference at this year’s ANGA COM will feature an impressive selection of ARRIS executives and experts, providing insights into some of our industry’s hottest topics: such as deploying DOCSIS® 3.1 for gigabit services; optimizing Wi-Fi; personalizing and monetizing TV; and what’s next for HFC (including Distributed Access Architectures such as Remote PHY and Full Duplex DOCSIS).

Below is a full schedule of ARRIS speakers and presentations. Visit us in Hall 7 at booth #G10 to see demos of our latest solutions that power the digital world.

Keep an eye here to find the latest updates on the show or follow us on Twitter @ARRIS for real-time updates and news.

Wednesday, May 31st

  • 10.00 -11.15: Wireless Convergence and Optimizing Wi-Fi Coverage (Charles Cheevers, CTO, Customer Premises Equipment)
  • 11.45-13.00: Deploying DOCSIS 3.1 – Challenge for Today’s HFC Networks? (Ayham Al-Banna, Engineering Fellow, CTO Office, Network Solutions)
  • 13.30-14.30: Gigabit Networks and New TV (Steve McCaffery, President, International Sales and Managing Director International Business Operations Group)
  • 15.00-16.15: Personalized TV: Product trends and monetization (Cornel Ciocirlan, CTO, EMEA)
  • 15.00-16.15: Realities of Deploying in Distributed Access Architectures (John Ulm, Engineering Fellow, CTO Office, Network Solutions)
  • 16.30-17.45: The Complete Story on Full Duplex DOCSIS (Tom Cloonan, CTO, Network Solutions)

*all times local Central European Time (CET)

MultiChoice wins big with Stuff Gadget of the Year Award

Picture4Congratulations go out this week to our long-term partner, MultiChoice, after its DStv Explora decoder was named TV Gadget of the Year 2016 by Stuff South Africa.

Leading consumer technology publication Stuff called the DStv Explora ‘hard to beat’. It trumped its competition including Google Chromecast and Xbox One S to take the top spot.

ARRIS worked with MultiChoice to develop and manufacture the DStv Explora in South Africa, which launched last year and Stuff described as ‘iconic’- a culmination of a near decade-long relationship between our two teams. It allows subscribers to enjoy a wide range of content in HD, including on-demand shows to stream or download. 

Together we have introduced subscribers all over South Africa to their new favorite shows. And we’ve given them the ability to watch them when they want. We’ll continue to provide great entertainment experiences to them in the future.  

ARRIS to Discuss Data Mining for Actionable Decisions @ Cable Congress 2017

We have access to the biggest trove of data ever produced, but how well-positioned are we to use it? And what are the areas in which consumers can derive benefits? ARRIS will be among the industry leaders discussing these themes at this year’s Cable Congress in Brussels this week.

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Charles Cheevers, CTO, CPE, ARRIS

Charles Cheevers, CTO for our CPE business, will be taking part in a panel discussion called Mining Network Data to Fuel Actionable Decisions. With the amount of information available from connected devices in the home, providers have a growing number of opportunities to improve services. New additions coming into the home, such as voice assistants and other IoT devices, will further broaden the possibilities. We can now better understand consumer behavior, improve service quality, and reduce churn. The panel debate will explore the ways in which we are currently prepared to do this.

But if customers are central to key service decisions, how do providers justify improved data mining to end users? Big data from a consumer perspective will also be part of the discussion. The panel debate will take place on Thursday 9th March in the Gold Hall at 11.50 am.

Cable Congress is a two-day event aimed at identifying and understanding the cable broadband market. This year, the event will cover commercial strategies, innovation, customer experience, marketing strategy and content as well as big data.

For more information about Cable Congress, click here.

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